Help center

How can we help?

Set up Prop Firm News Shield in a few minutes, connect your platforms and find answers to common questions.

Getting started

Up and running in three steps.

1
Create your account
Sign up with your email or Google. Signing up does not start the trial.
2
Start the free trial
Click Start Free Trial in the app. Your 7 days and your license key start at that click. No card needed.
3
Pick your firm and connect a platform
Add your prop firm and account type, then paste your license key into MT5, cTrader or the Chrome extension.

Platform guides

Install News Shield on your platform.

Every platform asks only for your license key. Your firms and presets load from your account.

A live timer card right on your MT5 chart. Drag it anywhere or shrink it to a pill.

Windows or Mac MT5. Display only: no trading code, nothing sent but your key.

1Download QuarkFX_MT5.ex5 with the button below.
2In MT5 open File > Open Data Folder > MQL5 > Experts and paste the file there. Right-click Expert Advisors in the Navigator and choose Refresh.
3Open Tools > Options > Expert Advisors, tick "Allow WebRequest for listed URL" and add the two URLs below. The third one is an optional backup.
4Drag QuarkFX onto any chart and paste your license key in the Inputs tab.
5Your saved accounts load by themselves. The timer follows the chart symbol.

URLs to allow in MT5

https://elbcobobbbhduolhoeyw.supabase.co
https://cdn.jsdelivr.net
Optional backup: https://raw.githubusercontent.com

The download buttons are on the Downloads page of your dashboard, next to your license key.

Common questions

Quick answers.

The questions traders ask most once they are set up. Still stuck? Email support@quarkfx.io.

Email support Security

Sign in and open Settings > Subscription. Your key is created when you start the free trial, and it is the same key for every platform.

More help

Looking for something else?

Pricing and passes

The free trial, one-time passes and what happens when a pass ends.

Security

What QuarkFX never touches, and the little data we keep.

Economic Calendar

This week’s red folder releases from Forex Factory and Myfxbook.

Blog

Prop firm news rules and red folder news, explained.

Trade from anywhere. News Shield stays in sync.

Use News Shield in any browser on your laptop or phone, or inside MT5, cTrader and TradingView. Your firm, pair and timer stay in sync on every device with one license key.